Onsdag 4 februari kl. 16-20 är våra e-tjänster stängda
E-tjänsterna stängs för en uppdatering. Under tiden kan du inte ansluta dig eller logga in på Mina sidor eller Min anslutning.
Contact us
Do you have any questions?
There are several ways you can contact us. Feel free to check if you find an answer among our frequently asked questions
Send us a message
Min anslutning
If you have questions about your membership, message us on Min anslutning.
Other ways of contact
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Call us
Monday–Friday: 9:00–15:00
Closed for lunch: 12:00–13:00 -
Send documents by mail
Arbetslöshetskassan Alfa
FE 69
938 88 Arjeplog
How do I send my documents to you?
If you have documents for your case, upload them on Mina sidor under the heading E-tjänster/Ladda upp. Remember that documents can only be in PDF, PNG, and JPEG formats.
If you do not have an electronic ID and therefore cannot use Mina sidor, you should send the document by mail to us.
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New rules from October 1
New rules regarding unemployment insurance will start on October 1, 2025. Learn more about the new rules
Many are asking about this right now
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No, you can only be a member of one unemployment insurance fund at a time. However, you are more than welcome to switch to Alfa-kassan!
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You can view your documents and archived time reports on Mina sidor under the heading Mina dokument & brev. Work certificates you have not reviewed or approved are available under the heading Nya arbetsgivarintyg.
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You can become a member by using your electronic ID. Please contact our customer service if you do not have an electronic ID and they will help you.
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No, even if you are a member of Alfa-kassan, you still need to meet certain conditions to qualify for benefits. You must be registered with Arbetsförmedlingen, actively looking for and be able to take a job, and fulfill an income requirement.
No electronic ID?
Have you worked abroad?
Have you been employed in another EU or EEA country, Schweiz, Northern Ireland, or Great Britain, and want to claim unemployment benefits from us? First, submit your application for benefits on Mina sidor. We will then send you a message telling you which certificates to submit.
Give someone power of attorney
If you want someone else to help you with your case, you can give them power of attorney. Do this either by calling us or sending us a message on Mina sidor. State the period the power of attorney is valid and the following information about the person you want to give it to
- their name
- their phone number
- their social security number.